Skip to main content

Aleo FAQ

Aleo gives every address two balances: a public one that anyone can see on the blockchain, and a private one that only your wallet can read. The ALEO page in FxWallet shows them as Private and Public.

Can I send private ALEO to an exchange?​

danger

No. Please note that centralized exchanges only accept public Aleo. If the transaction is to an exchange, only send public credits with a public fee. An exchange may never credit private ALEO, or a transfer with a private fee.

When you send to an exchange, tap Configure Send on the send screen and choose Public under both You send and User receives. Keep the fee Public too.

Why doesn't my private balance show?​

FxWallet needs your keys to read your private balance from the blockchain. It asks you to confirm it's you (Enter password for ALEO synchronized data analysis.), then shows Synchronizing... until it has read your records. Data will be fully displayed once synchronization is complete.

Why can't I send all my private ALEO at once?​

Private ALEO is held in separate pieces called records, and one private send can spend only one of them. Selected private record shows how much the chosen record holds: the most you can send privately in one go. Send the rest in more transactions.

A record marked (V0) can't be spent until it's upgraded: tap Upgrade next to it in Select Record. The upgrade is a transaction with a fee.

Why does a private send need public ALEO?​

The network fee is paid from your public balance by default, so a private send stops with Insufficient public balance when you have no public ALEO. Keep some public ALEO, or move some across with Convert, which also needs a fee.

Why can't I send another ALEO transaction?​

FxWallet sends one Aleo transaction at a time. Wait for the last one to confirm: see Network rules FAQ.

What do these errors mean?​

  • Aleo server is disconnected, please resend later.: FxWallet couldn't reach its Aleo service. Try again later.
  • This transaction was discarded due to Aleo node behavior. Please try again later.: the transaction didn't go through. Try again later.

Last reviewed on

Still need help?

Email support@fxwallet.com or use Me → Feedback in the app.

FxWallet support will never message you first or ask for your mnemonic phrase or private key.