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Why Is My Balance Not Showing?

Sometimes wallet balances may not update immediately after a transaction. Here are the most common reasons and how to fix them.

Common Reasons​

Network Synchronization Delay​

Blockchain nodes may temporarily delay balance updates after a transaction is confirmed. This is usually resolved within a few minutes.

Wrong Network Selected​

Assets sent on one network will not appear if you are viewing a different network. For example, USDT on BNB Chain will not show under the Ethereum network. Make sure you are on the correct network.

Token Not Added​

Custom or less common tokens may not appear automatically. You need to manually add the token using its contract address via the Add Custom Token feature.

RPC Errors​

Temporary node instability may affect balance loading. This is usually resolved automatically.

Solutions​

  • Pull down to refresh the wallet balance.
  • Switch to a different network and switch back.
  • Manually add the token using its contract address.
  • Wait a few minutes and retry.
  • Restart the FxWallet app.

If your balance is still not showing after trying all the above steps, contact FxWallet support with your wallet address and transaction hash.