Fake customer service and fake QR code scams

Fake Customer Service

Almost all mainstream communities have accounts masquerading as official customer service agents that trick users into trusting them in various ways, directing topics to wallets where possible and inducing users to enter mnemonic words or private keys. Once users enter, all assets will lose quickly. While seeking assistance from other communities, you must repeatedly validate the identification of the other party. If you are unsure about their identification, you may snap a screenshot and email it to the FxWallet official inbox, where the staff can assist you to verify the information. If you encounter a similar issue, please report the bogus account using the official email address.

Fake QR Code Scams

Fake QR codes are used by scammers to trick users into authorizing transactions and other actions.

After scanning the code, the consumer often clicks on a transfer interface or other phishing websites, which is actually an authorization procedure. If the user gives authorization, the fraudster will be able to move assets, which will result in asset loss.

Some posters that advertise airdrops will also have bogus QR codes on them. In order to get users to scan the code for identification, airdrop tokens are employed as bait. After identification, receiving the airdrop still has to be authorized. Then they fall victim to con artists and are fraudulently given permission to transfer their assets.

In order to receive payment through an OTC transaction, the scammer will also provide the user a link or a QR code for a phony wallet. After the user scans the code, they are sent to the bogus transfer website. The fraudster is given permission to transfer money when the user hits "Confirm" on this screen.

Please check the page information and address of the recipient repeatedly after you scan a QR Code to avoid these situations.